is required!!!. Please apply to the job only if you are qualified enough to the position.
Urgently required for a reputable IT/Networking company located in Cairo:
Technical Support Engineer (Job Code: TSE7)
-Monitoring and maintaining the IP Network, Servers and any telecommunications equipment.
-Troubleshooting the network, makes repairs and gets the system back up as quickly as possible.
-Handling customers' complaints/inquiries.
-Provision customer network services on core equipment and provide support services.
-Handle cases and Trouble Tickets and follow the appropriate escalation process.
-Bachelor degree in Communication Engineering or similar field.
-Having good technical knowledge in a related work field is a bonus.
-CCNP is a plus.
-1-3 Years Experience.
-Very good command of English language (writing and speaking).
-Ability to work on shift basis.
-Ability to work under pressure.
If you are interested please send your CV with subject containing only the job code.